FAQs
Can I place/modify/close trades over the phone?
Our Support Team is ready to assist you within market hours and in case of emergency, when you have no other option to close your open trades. Please note that we can only execute phone orders to close open positions. Unfortunately we cannot accept phone orders to open new positions or place contingency (stops, limits, MIT, OCO, etc). … Continued
Posted on July 19, 2018
by Admin
How close to the current market price can I place pending orders?
Pending orders can be placed as close as 0.1 pip from the market price.
Posted on July 19, 2018
by Admin
Will the Trailing Stop be triggered if I switch off my computer?
If you are using MT4 or WebTrader, the Trailing Stop is only saved on your terminal and will not be executed if you are not logged into your platform or your computer is switched off. JForex desktop platform offers server-side Trailing stop, which means that it will be triggered even if your computer is off.
Posted on July 19, 2018
by Admin
What is the maximum number of open trades/volume I can trade?
The maximum lot size per trade for most pairs is 50 lots* – the equivalent of 5,000,000 units of the base currency. The max lot size for Crude Oil (XTI/USD), Brent (XBR/USD) and Natural Gas (XNG/USD) is 20 lots. There are no limitations on the number of open trades, regardless the lot size traded. * … Continued
Posted on July 19, 2018
by Admin