From MT4 Platform:

  • Click Tools>Options and select the “Server” tab.
  • Click the “Change” button on the right-hand side.
  • Insert your Current Password and make sure the “Change master password” option is selected.
  • Type in your new password in the “New Password” field and re-type it in the “Confirm” box.
  • Click “OK”.

From Client Portal:

  • Navigate to section My Accounts and click on the account you wish to reset the password for;
  • In the new window, click the “Change Password” button;
  • Enter a password of your choice in the field New Password;
  • Re-enter the same password in the field Retype Password.
  • Click “Submit”

Alternatively, please email for assistance.