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WITHDRAWALS

Do you charge fees on withdrawals?

A fixed fee* of USD 20 / 15 EUR/ 15 GBP applies per withdrawal and will be charged on top of the requested withdrawal amount. If you are redeeming all of your funds, the fee will be deducted from the total withdrawal amount. *This includes all processing fees and fees charged by our bank/payment processor”

How do I withdraw funds?

Simply visit the “Transfers” section of your Client Portal. Please note that as a standard procedure withdrawals are to be sent back to the bank account from which you funded your account. If you need to withdraw to a different bank account which is still under your name, please contact support@ec2-34-209-91-218.us-west-2.compute.amazonaws.com Important: Funds can be only … Continued