EXISTING ACCOUNTS

We do not issue specific statements for tax purposes however we can issue a general annual statement for you upon request. You can request one by email at support@ec2-34-209-91-218.us-west-2.compute.amazonaws.com. Please ensure that the request is coming from the email address we have on record for you. You can also generate various account statements for the … Continued

It is not possible to change the currency of an existing account however you can open a new account in the desired currency in the “ADD NEW ACCOUNT” section of your Client Portal.

To change your account’s leverage, please send us an email request to support@ec2-34-209-91-218.us-west-2.compute.amazonaws.com or submit a request  via your Client Portal . Please note that the maximum leverage on your T1 account is subject to your Client Classification and other criteria, as described HERE  

You can update your personal details in the “MY PROFILE” section of your Client Portal.